Privacy Policy

LEDVANCE's Commitment to Data Privacy Protection

Protecting the security and privacy of your personal data is important to LEDVANCE; therefore, we conduct our business in compliance with applicable laws on data protection. This privacy policy (“Policy”) outlined below will give you the information necessary to help you understand what data LEDVANCE collects when you visit our website www.myledvance.com, how LEDVANCE uses that data and with whom we share it.


Controller

The controller according to Art. 4(7) GDPR is

LEDVANCE GmbH,
Parkring 29-33,
85748 Garching, Germany.
Phone: +49 89 780673-100
Email: contact@ledvance.com

Hereinafter referred to as “LEDVANCE”, “we”, “our”, “us”.


Data Protection Officer

LEDVANCE has designated a Data Protection Officer.

LEDVANCE GmbH
Corporate Data Protection Officer
Parkring 29-33
85748 Garching, Germany
Email: privacy@ledvance.com


Collection and Processing of Personal Data

We obtain personal data when you visit the website, which include:

  • Visiting our website

When visiting our website, we collect and store the anonymized IP address (ie removed by last three digits) assigned to your computer in order to provide you with the contents of our website requested by you (e.g. texts, images and product information). The legal basis is Art. 6(1)(b) GDPR (contractual obligation) for registered visitors and Art. 6(1)(f) GDPR (legitimate interest) for any other visitor. We furthermore collect that information for the detection and defense of misuse which is justified by our legitimate interest according Art. 6(1)(f) GDPR and is being conducted in order to ensure the proper functioning of our website. Furthermore, we collect and process information about the browser type you use as well as date and time of access and use of our website based on Art. 6(1)(f) GDPR, in order to optimize our website and our services which also is our legitimate interest in the meaning of Art. 6(1)(f) GDPR. This information is stored in log files and is not linked to personal data gathered elsewhere on the website. To the extent our processing of your personal data is based on our legitimate interest, and if you need any further information on the balancing test according to Art. 6(1)(f) GDPR, please contact us at the contact details mentioned in this Policy.

  • Registration

When you use our services, registration may be required. Personal data you are providing to us within the scope of the registration process will be processed by us for verification purposes on the legal basis of Art. 6(1)(b) GDPR. Insofar you are contractually obligated to provide us with your personal data since we otherwise won’t be able to provide you with our respective services. The following data will be processed:

  • E-Mail address
  • First name
  • Last name
  • Title
  • Country
  • Language
  • Employer’s name
  • Employer’s branch

  • Contact form

On our website you will have the possibility to use our contact form to send us enquiries. You will thereby be requested to provide us with personal data of yours that will be stored and processed by us in order to process your enquiry on the legal basis of Art. 6(1)(b) GDPR. Insofar you are contractually obligated to provide us with your personal data since we otherwise won’t be able to properly process your enquiry. The following data will be processed:

  • Employer’s street and house number
  • Employer’s ZIP code
  • Employer’s City
  • Employer’s region
  • Employer’s full name
  • Employer’s VAT
  • LEDVANCE customer number
  • Your position at your employer
  • Employer’s homepage
  • Email
  • Your comments
  • attachments

  • Newsletter and marketing communications

On our website you will also have the possibility to sign up for newsletters or other marketing communications via email. We will ask you for your prior consent before contacting you accordingly. Processing of your personal data is based on the legal basis of Art. 6(1)(a) GDPR. You may revoke your consent at any time with future effect, e.g. via following the respective instructions for opting out in each email communication or by withdrawing your consent directly in the respective section after having logged in our B2B portal. This will not affect the processing of your personal data being undertaken until the revocation. You are legally not obligated to provide us with the relevant information for the abovementioned purpose. Without that information, however, we will not be able to send you relevant newsletter and marketing communications.


Third party access to your personal data

We will share personal data only in accordance with applicable law. We will not sell or otherwise share your personal data with third parties for their own marketing purposes without your consent. The transfer of your personal data to third parties without your prior consent only takes place under the following circumstances:

We will share your personal data with service providers that we use to provide the product services. The respective service provider will use the data only for providing the services and in accordance with contractual agreements regarding the confidentiality and purpose limitation of the data processed. Regardless of where these service providers or other third parties are located; we require that they also comply with the GDPR and the applicable data protection laws.

We use the following categories of service providers or other third parties:

  • Social media
  • Provider of embedded applications or services

The transfer of data to our service providers or the third parties mentioned above is based on the legal basis of Art. 6(1)(f) GDPR and our legitimate interest in the economic and technical advantages associated with the use of specialized service providers. If you need any further information on the balancing test according to Art. 6(1)(f) GDPR, please contact us at the contact details mentioned in this Policy.

Your personal data will be transferred to law enforcement authorities as well as to injured third parties if this is necessary to evaluate an illegal use of our services or for legal prosecution. This only happens, however, if there are specific indications of illegal or abusive behavior. A transfer of your personal data to third parties can also take place if this serves the enforcement of terms of use or other agreements. We are also legally obligated to provide information to certain public bodies upon request. Those are criminal prosecution authorities, authorities that prosecute administrative offences subject to a fine and the tax authorities.

The transfer of your personal data is based on Art. 6(1)(c) GDPR to comply with legal obligations to which we are subject and our legitimate interest in combating abuse, prosecution of criminal and administrative offences and the safeguarding, assertion and enforcement of claims under the legal basis of Art. 6(1)(f) GDPR. If you need any further information on the balancing test according to Art. 6(1)(f) GDPR, please contact us at the contact details mentioned in this Policy.


Cookies

Please visit our cookie policy page for more information on the use of cookies:

www.ledvance.com/cookie-policy


Data Retention

We delete or anonymize your personal data as soon as it is no longer required for the purposes we have collected your personal data as outlined in this Policy, unless further processing or storage of your personal data is necessary in order to comply with a respective legal obligation. If you need further information on our data retention and deletion periods, please contact us at the contact details mentioned in this Policy.]


Additional use of personal data

Should your personal data be processed for other purposes than those outlined in this Policy or other purposes than the ones your personal data has been originally collected for, we will provide you with information on that other purpose and any other relevant information as referred to in this Policy.


Information about your rights

You have the following rights:

  • Right of access (Art. 15 GDPR): You have the right to request confirmation as to whether or not your personal data is being processed, and, where that is the case, to request access to the personal data and information such as the purposes of the processing or the categories of personal data concerned.
  • Right to rectification (Art. 16 GDPR): You have the right to request the correction of inaccurate personal data.
  • Right to erasure (Art. 17 GDPR): You have the right to request erasure of personal data without undue delay under certain circumstances, e.g. if your personal data is no longer necessary for the purposes for which it was collected or if you withdraw consent on which processing is based according to Art. 6(1)(a) GDPR and where there is no other legal ground for processing.
  • Right to restriction of processing (Art. 18 GDPR): You have the right to request us to restrict the processing of your personal data under certain circumstances, e.g. if you think that the personal data we process about you is incorrect or unlawful.
  • Right to object (Art. 21 GDPR): You have the right to object to the processing of your personal data under certain circumstances, in particular if we process your personal data on the legal basis of legitimate interest (Art. 6(1)(f) GDPR) or if we use your personal data for marketing purposes.
  • Right to data portability (Art. 20 GDPR): Under certain circumstances, you have the right to receive your personal data you have provided us with, in a structured, commonly used and machine-readable format and you have the right to transmit that information to another controller without hindrance or ask us to do so.

You can assert your abovementioned rights by contacting us at the contact details mentioned in this Policy.


Right to lodge a complaint before the data protection authority

You have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work or place of the alleged infringement if you consider that our processing of your data relating to you infringes the GDPR. Please contact us at the contact details mentioned in this Policy and we will provide you with detailed information as regards the contact details of the respective supervisory authority.


Automated individual decision-making, including profiling

We don’t use your personal data for automated decision-making, including profiling.


Changes to this Policy

The products that LEDVANCE provides are always evolving and the form and nature of the products. For this reason, we reserve the right to change or add to this Policy and will post any material revisions on our website.

The new Policy will be effective upon publication

We encourage you to check back regularly to review the latest version of this Policy.


Contact us

If you have questions regarding this Policy or our privacy practices in general, you can contact us at any time by emailing privacy@ledvance.com or by mail at:

LEDVANCE GmbH,
Corporate Data Protection Officer
Parkring 29-33,
85748 Garching, Germany.